How to Fix it When Oculus Quest 2 Keeps Turning Off Randomly

Oculus headset has a safety feature that automatically shuts it down when it overheats. This is to prevent the hardware from damage.

So, when your Oculus (Meta) Quest 2 VR headset turns off on its own, first check it for overheating and cool it down.

If it is not overheated, fully charge it for 2-3 hours.

Depending on how frequently you play, the charge in the battery will last for two to three hours.

Note that even after fully charging your headset, the battery may need to be changed if your Oculus keeps shutting off on its own due to the worn-out battery.

When the battery is completely worn out, the only way to fix it is by replacing the batteries.

If your headset is under warranty, Meta might replace the batteries for free.

Restart your headset

Charging the batteries does not fix the problem? The next thing to try is to restart your Oculus Quest 2 VR headset.

To restart, press and hold the Power button on the right side of your headset. This will open up the Power menu. Select Restart from the menu.

If this does not work, hold the Power button for 10 to 15 seconds until your headset is turned off. Wait for 1 minute, and turn it on again using the power button.

Disable Auto-Sleep Feature

The Oculus Quest 2 has a helpful Auto-Sleep feature that helps conserve battery life. This feature automatically turns off or puts the headset in sleep mode when it detects that it is not being used.

So, try disabling the auto-sleep feature and see if it fixes the problem. Here’s how to do that:

  1. Open Settings.
  2. Go to Device -> Power.
  3. There, you will see the Auto Sleep option. Turn it off.

Adjust or Disable Oculus Guardian Feature

To help people avoid running into walls or other objects while using a VR headset, there is a handy Guardian Feature added in Oculus Quest 2.

What this does is it automatically shuts down your Oculus VR headset when it detects that you are too close to your set boundary.

So, correctly setting your play area is essential for this feature to work. You can adjust that from Settings -> Guardian.

Next, click on Adjust Guardian. See the screenshot below:

Although having the Guardian Feature activated is a great idea, turning it off has been reported by many users to fix the Oculus Quest 2 turning-off issue.

Not sure how to disable Guardian on your Quest 2? Don’t worry. I have covered a detailed guide on that. Check that out:

Update Software

Outdated Oculus headset software may also cause it to turn off itself.

Usually, your headset will automatically install updates. However, you can also manually install them. Here’s how to do that:

  1. Open Settings.
  2. Select System, and then scroll down and select the Software Update option.
  3. If any new software version is available, you will be notified to download and install it.

Got any questions related to this guide? Feel free to share it with me, I will try to respond as soon as possible.

About the Author

Muhammad Qasim

Muhammad Qasim

Muhammad Qasim is an Electrical Engineer, Solopreneur, and Web Developer who loves troubleshooting gadgets and making cool things for the internet.

You can find him on Twitter.

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