How to Fix it When a PS5 Mic is Not Working

The PS5 DualSense controller also comes with a built-in mic, so if you connect an external mic to your PS5, you will need to select that as Input Device in PS5 settings.

Here’s how to do that:

  1. Open Settings -> Sound.
  1. Select Microphone in the left panel. Click on Input Device and select Microphone on Controller.

If you are using a headset microphone, you need to select the headset as Input Device.

If You’re Using DualSense Controller Mic…

Make sure it is not muted with button.

The small flat button beneath the PS button of the controller is used to mute/unmute this built-in mic. See the image below:

Alternatively, you can press the PS button on the controller, which will bring up a quick menu.

Look for the microphone icon on the right side and unmute it from there. See the screenshot below:

Still Having Trouble? Adjust the Microphone Level

To manually adjust the microphone level, follow these steps:

  1. Go to Settings -> Sound.
  2. Select Microphone -> Adjust Microphone Level.

There, you will see the Input Volume bar. Speak to the mic and see if it is responding.

If it is responding, try adjusting the Microphone Level slider until it input bar is in Good area. See the screenshot below:

If the input slider is unresponsive even after maxing out the Microphone Level, it is likely that the microphone is faulty.

Is the Microphone is Working?

After adjusting the microphone level, if it’s still not working, the mic may be faulty.

Some microphones have physical mute button, so make sure it is not pressed.

You can test the headset’s microphone by connecting it to another device, such as a computer.

If you are using the DualSense built-in microphone, try resetting the controller and check if it fixes the problem.

Here’s how to reset the controller:

  1. Press the small reset button at the back of the controller using a paperclip.
  2. Keep the button pressed for 5 seconds.

About the Author

Muhammad Qasim

Muhammad Qasim

Muhammad Qasim is an Electrical Engineer, Solo Entrepreneur, and Web Developer who loves troubleshooting gadgets and making cool things for the internet.

You can contact him on Email, LinkedIn, Twitter, or GitHub.

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