Did you recently press the Reset button on your TP-Link router? If that is the case, your router has been restored to factory settings which means all its configurations are erased. You need to contact your ISP to configure it again.
When the internet light on your TP-Link router is stuck on orange, it means that WAN port is connected, but it is having problem in establishing a connection to your internet service provider (ISP).
If the issue is not at the ISP end, simply power cycling the router will fix it. Here’s how to do it:
- Turn off your router using its power button.
- Unplug it from the power source for 1 minute.
- Disconnect all the cables from the router.
- After 1 minute, plug it back in, connect all the cables and turn it On.
But, if it doesn’t solve the issue, check the router connections, your ISP status, update the router’s firmware, or perform a factory reset on the router.
Are you Using Cable Internet? Try this FIX!
If you using cable internet service, this issue may be due to MAC binding problem. Typically, a simple router reboot will resolve the issue However, if it doesn’t, here’s how you can renew MAC binding for your router and cable modem:
- Disconnect your cable modem from the power source.
- Unplug the Coaxial cable from the modem.
- Then, unplug your TP-Link router from the power source.
- Reconnect the power cable to the modem and wait for it to reboot.
- Once the modem has rebooted, connect the Coaxial cable.
- Finally, reconnect power to your TP-Link router and connect it to the modem.
If your TP-Link router is connected and the internet light is green, but you still cannot access the internet, follow this guide instead:
Ensure all the cables connected to your TP-Link router are appropriately secured.
Unplugged or loose cables might be the primary reason your router cannot connect to the internet.
Confirm your ISP status
What if the problem is at your Internet Service Provided (ISP) end? Contact your ISP support through social media or by calling them to confirm that.
If there is a network outage at your ISP end, there is nothing to be done on your part than wait.
It is a possibility that your internet service provider (ISP) has blocked your account because of non-payment or going over the bandwidth limits. If this is the case, only your ISP can restore your internet connection from their end.
Update your Router Firmware
If you have not updated your router firmware lately, doing so will fix the orange light issue of your TP-Link router.
Follow these official step-by-step instructions to update your TP-Link router firmware.
When the firmware update is complete, your router will reboot automatically.
Hopefully after its boots up, it will be able to connect to the internet.
Factory Reset your Router
Lastly, if none of the above has worked for you, the last resort is to factory reset your router.
However, I would not recommend doing this yourself as this would erase all the settings on your router, which means it will need to be re-configured by your ISP.
So, if you are unsure about your ISP settings, do not attempt to factory reset it. Instead, contact your ISP for further assistance.
If you have any questions or queries, feel free to ask me.