So, your Lenovo laptop cursor has frozen and is not moving at all?
Most of the touchpad related issues on Lenovo laptops are caused software or configuration related problems such as touchpad disable in BIOS, outdated drivers, or conflict with external mouse.
To troubleshoot your Lenovo laptop touchpad, disable the Bluetooth and disconnect the external mouse, if connected.
The instructions in this guide applies to all models of Lenovo laptops such as Lenovo ThinkPad, Legion, Carbon, and ThinkBook.
Most Lenovo laptops have a dedicated function key to enable and disable the touchpad. It is possible that you might have accidentally disabled your laptop touchpad resulting in freezing the cursor.
To enable the touchpad from Function Key, press and hold the Fn key and the corresponding touchpad button which will be either F6 or F8.
Disable Bluetooth and Disconnect External Mouse
If you have connected an external Bluetooth or USB mouse to your laptop, it might automatically disable the laptop touchpad.
To confirm that this is not the culprit, disconnect the USB mouse from your Lenovo laptop and also temporarily disable Bluetooth.
Here’s how to disable the Bluetooth in Windows 11:
- Open Settings by pressing Windows + I keyboard shortcut.
- Under Bluetooth & Devices, toggle the switch to Off for Bluetooth.
Now try moving the mouse cursor and see if it moves. However, if the problem still persists, follow the next step.
Enable the Touchpad in BIOS
If none of the above works, enter your Lenovo laptop BIOS and check if the trackpad is enabled there or not.
Here’s how to access BIOS on your Lenovo laptop:
- Turn off your laptop, and then turn it On again.
- At the Lenovo logo screen, press F1 button on keyboard to open BIOS.
- Select on Config.
- Select TrackPad (or TouchPad) and make sure it is enabled. See the screenshot below:
- Now, press F10 key on the keyboard to save and exit, and then select Yes in the next menu.
If it is already enabled, change it to Disabled, Save and Exit BIOS, and then again open BIOS and change it back to Enabled.
Update Touchpad Driver
To update your Lenovo laptop touchpad driver, follow these steps:
- Open the Run dialog box by pressing the Windows + R keys on the keyboard.
- Type devmgmt.msc and hit Enter to open Device Manager.
- Look for Mice and other pointing devices there and expand it.
- Right-click the touchpad driver and select the Update driver option from the context menu.
- Select Search automatically for the drivers option and follow on-screen instructions.
Hopefully with above steps, you will be able to fix the frozen cursor issue on your Lenovo laptop. However, you are still having issue, I’d recommend contacting Lenovo support for assistance, especially if your laptop is under warranty.