Ensure the volume slider is not set to a very low volume or muted.
You can check this by clicking the Sound icon at the bottom right of the taskbar.
If you’re using external speakers or headphones as your audio output device, try unplugging them from the laptop and then plugging them in again.
To fix the sound issues on your ASUS laptop, first select the right device as the default output device in Windows settings.
Here’s how to do that:
On Windows 11? Skip to steps for Windows 11.
- Right-click the sound icon and then click on Sounds.
- Under the Playback tab, select the device you want as your default device by clicking it, and then click on the Set Default button.
- Click on OK to save the changes, and close the window.
- Open Settings by pressing Windows Key + I keys on the keyboard. Alternatively, you can also open Settings from Start Menu.
- Select the System tab in the left pane. Next, click on Sound from the right side.
- Under the Advanced section, click on More sound settings.
- Select your preferred device and click the Set Default button.
The Set Default button will not be shown if the device is already set to default.
Check the Volume Mixer Settings
Another reason your Asus laptop audio fails to work is when the output device is not selected in Volume Mixer.
To confirm that, right-click the Sound icon and click on the Open Volume Mixer.
Under the System section, ensure your device is set as the output device.
Under the Apps section, you can set the volume for specific apps. Also, make sure that the app is not muted. See the screenshot below:
Everything is set correctly in Volume Mixer, but still no sound on your laptop?
Reset sound devices and volumes for all apps to the recommended defaults. To do that, click the Reset button.
Restore Optimized BIOS Defaults
- Turn off your laptop.
- Hold down the F2 key and then press the Power button to boot your ASUS laptop into BIOS.
- When in BIOS, press the F9 key to restore optimized defaults.
- Press F10 key to save changes and exit BIOS. See the screenshot below:
Run Windows Audio Troubleshooter
Here’s how to run Windows Audio troubleshooter:
- Open Settings by pressing Windows Key + I together.
- Click on Troubleshoot. Then click on Other troubleshooters.
- Next, run the Playing Audio troubleshooter.
Disable Audio Enhancements
Sometimes enabling audio enhancements can cause this issue. I recommend disabling them temporarily to see if it resolves the problem.
- Right-click the sound icon at the bottom right corner, and then click on Sounds.
- Go to the Playback tab. Right-click your default voice and click on Properties.
- Under the Enhancements tab, check the Disable all enhancements option.
- Click the OK button to save the changes.
- Press Windows Key + I together to open Settings.
- Click on Sound from the left side.
- Under the Advanced section, click All sound devices.
- Click on the device that you are using.
- Click on the drop-down menu in front of the Audio enhancements option and choose the Off option.
Update Audio Drivers
Have you recently updated Windows on your ASUS laptop? If so, it’s possible that the sound drivers were also updated, which could be causing the audio issue.
Although uncommon, this can happen.
In that case, manually updating the sound drivers on your Asus laptop may fix the problem. Here’s how to do that:
- Start button and click on Device Manager.
- Expand the Audio inputs and outputs option, and right-click your default audio device and click on Update Driver Software.
- Next, select the Search automatically for updated driver software option.